Chamber Business Training Testimonials

Open quotation[Fire Marshal] Friendly and engaging trainer, good at explaining.Close quotation

Sherri-Lee Boden, Customer Account Manager

AVC DEFENCE & SECURITY LTD

Open quotation[Fire Marshal] I enjoyed setting off the fire extinguishers.Close quotation

Andrew Blore, Paint Sprayer

BUS AND COACH WORLD LTD

Open quotation[Fire Marshal] The trainer was very friendly and the room had his attention at all times - not too overloaded with info. Very interesting videos and slideshow.Close quotation

Kirsty Hay, Projects Coordinator

AVC DEFENCE & SECURITY LTD

Open quotation[BIIAB Level 2 National Certificate for Personal Licence Holders] Really well presented and easily understood.Close quotation

Abdul Satar

N/A

Open quotation[Tomorrow's Leaders Today] The course has been a real challenge. It has made me understand my working style and how I interact with others. I have learnt a lot about myself and feel better equipped to do my job better. This is because I now have a better understanding of the organisation and my part in it. I also have a clearer understanding as to how to progress and deal effectively with change.Close quotation

Syed Naqui, Community Engagement Officer

LANCASHIRE CONSTABULARY

Open quotation[Tomorrow's Leaders Today] A challenging and informative course delivered in a friendly and informal way which made learning fun. Very relevant to my role and development.Close quotation

Inspector Awan

LANCASHIRE CONSTABULARY

Open quotation[Tomorrow's Leaders Today] I didn't know I come across the way I do. When I got accepted on the course, I didn't know what to expect, however I have learnt to adapt my leadership style according to the needs of the person I'm dealing with.Close quotation

Hara Patel

LANCASHIRE CONSTABULARY

Open quotation[Tomorrow's Leaders Today] I feel the course has helped develop my leadership skills at work, in that my confidence has improved in my own abilities to adapt to the currently changing environment within the office and embrace the upcoming challenges.Close quotation

Farnet Hussain, Data Auditor

LANCASHIRE CONSTABULARY

Open quotation[Tomorrow's Leaders Today] Has shown me to reflect on who I am and how I am both professionally and personally.Close quotation

PC Maz Bana

LANCASHIRE CONSTABULARY

Open quotation[Tomorrow's Leaders Today] Initially I thought the course was not for me but as the course went on I learnt a lot about myself and how I can use the knowledge & skills in the workplace effectively.Close quotation

Nima Chohan, HR

LANCASHIRE CONSTABULARY

Open quotation[CIPS Level 2 Introductory Certificate in Purchasing & Supply] Excellent course and I have learned a lot from it. This will help me a lot in my potential career.Close quotation

Sadie May Thomas, Student

WESTHOLME SCHOOL, BLACKBURN

Open quotation[Personal & Professional Development Programme for Young People] Good experience, good trainer, good learning style and I gained key skills and knowledge.Close quotation

Yusuf Patel, Student

ST MARY'S COLLEGE, BLACKBURN

Open quotation[Personal & Professional Development Programme for Young People] This course has helped me see where to go in life.Close quotation

Thomas Birtwell, Print Finisher

BIRTWELL AND COMPANY LIMITED

Open quotation[Personal & Professional Development Programme for Young People] Fantastic. The tutor Candy has great teaching methods and she has so much enthusiasm. Thank you Candy!Close quotation

Rebecca Pickup, Communication Support Worker

SCHOOL OF SIGN LANGUAGE

Open quotation[Personal & Professional Development Programme for Young People] This course has helped me see where I need to develop and what I hae already acquired.Close quotation

Joe Birtwell, Print Finisher

BIRTWELL AND COMPANY LIMITED

Open quotation[Personal & Professional Development Programme for Young People] Very good and extremely useful for my job. I learned a lot and will be applying everything I learnt to my job.Close quotation

Bethany Stone, Business Administrator

NEVILLE GEE LTD

Open quotation[Personal & Professional Development Programme for Young People] I have learned a lot about customer care, telephone skills and using empathy. This course has helped boost my confidence and I have really enjoyed it.Close quotation

Abby Kilshaw, Waitress

STANLEY HOUSE HOTEL

Open quotation[Effective Time & Priority Management] Very useful course. It was interesting to break down how a day is made up for a field sales rep. This then allowed me to see where I could recapture some time to be more productive.Close quotation

Tom Blaney, Business Development Executive

DYNAMAX TECHNOLOGIES LTD

Open quotation[Sales Development Workshop] The trainer was able to present the complex topic of Sales in simple terms, making it appealing to both knowledgeable and not-so-knowledgeable members of the audience. I also appreciated the opportunity to intervene and ask questions, to which I received well-informed answers.

The workshop helped me to refresh some of the basic elements of sales, as it is easy to pick up bad habits and cut corners. Remembering the importance of following a system has allowed me to overcome some difficult sales situations in recent weeks. I am really pleased I attended this workshop.Close quotation

Tom Blaney, Business Development Executive

DYNAMAX TECHNOLOGIES LTD

Open quotation[Sales Masterclass with Heather Wright] I was delighted by Heather's professionalism and by the fact that I wasn't offered a 'text-book’ lecture, but given practical information from someone who works in the field.

Heather is obviously a very good sales person herself and she helped me refresh some of the basic techniques I need to use every day: identify a need, create a gap and complement my discourse with appropriate body language and tonality.

The training also taught me the importance of 'getting my foot in the door’ and getting rid of the pervasive 'I’ll speak to you shortly.’ This week I’ve had the chance to apply one of the techniques presented: ‘the trial basis’ with successful results - continuing the work on a project with one of our clients. I am truly content I’ve attended this workshop.Close quotation

Tom Blaney, Business Development Executive

DYNAMAX TECHNOLOGIES LTD

Open quotation[Effective Time & Priority Management] I attended the Time Management course at the Chamber of Commerce as I am required to handle a large and varied workload and I wanted to ensure that I am productive throughout my day.

The course has benefited me as I was new to the role and could implement the strategies immediately. The tutor helped the group to identify areas where we lost time each day and how we can manage this. For instance; over checking emails, unnecessary discussions in the workplace, and not planning effectively. I now set my out of office email to prevent me from being distracted, I use to-do lists and block my diary out. I have also created a weekly planner of how to spend my time wisely.

The course gave me a lot of good ideas to bring to the workplace and through the Continuing Development For Young People project I was able to undergo the training free of charge.Close quotation

Sophie Hill, Permanent Consultant

ADECCO UK

Open quotation[Presenting Masterclass] As someone who has never worked in a sales role before, I enrolled in the East Lancashire Chamber of Commerce sales and presenting skills training workshops. Both workshops involved experts with years of experience in the fields of sales and presentation, who gave full-day workshops that focused on our individual strengths and weaknesses.

From this, these experts were able to impart useful knowledge and skill sets that I have utilised to increase the turnover of Crowberry Consulting and more importantly, to secure my role within the company. Perhaps the biggest benefit resultant from the workshops is the greater level of confidence in my skills when fulfilling my sales and presenting roles.Close quotation

Tim Gardner, Environmental Consultant

CROWBERRY CONSULTING LTD

Open quotation[CIPS Level 5 Advanced Diploma in Purchasing & Supply] I cannot speak highly enough of Reg and of the CIPS course material provided through East Lancashire. I studied Level 4 CIPS at a local college and found that the tutors were 'going through the motions' with students and basically reading from the books and not allowing much group interaction. I managed to pass Level 4 but only just!!

I could not believe how much I learnt in the first CIPS lesson I had with Reg and how fast the time went. His use of past papers, constant class interaction, positive attitude and humourous stories of his past purchasing experiences make for an always enjoyable lesson.

I passed every unit at Level 5 and increased my grades by at least 10%. I even obtained a distinction!!

I look forward to completing Level 6 CIPS this year and all of it would not have been possible without the excellent tutorship from Reg and the support from East Lancashire Chamber of Commerce.Close quotation

Ashley Cartwright, Contracts Officer

YORKSHIRE PURCHASING ORGANISATION

Open quotation[Presenting Masterclass] I liked how all the attendees were involved in the course.Close quotation

Rubin Slavin, Operations Manager

COOKE FUELS

Open quotation[Presenting Masterclass] Helped me boost my confidence.Close quotation

Francesca Rivia, Sales

COOKE FUELS

Open quotation[Presenting Masterclass] I enjoyed everything about the course.Close quotation

Liam Simpson, Telesales

COOKE FUELS

Open quotation[Presenting Masterclass] The best part of the course was the self-sassessment element.Close quotation

Arfan Khaliq, Sales Manager

COOKE FUELS

Open quotation[Presenting Masterclass] I loved this course and I've never been a course person before. I would be very happy to attend another course with these two tutors.Close quotation

Andy Coldwell, Agricultural Account Manager

COOKE FUELS

Open quotation[Presenting Masterclass] The best part of the course was seeing myself presenting on film. I wouldn't change anything about this training course.Close quotation

Jordan Berger, Telesales Consultant

COOKE FUELS

Open quotation[Presenting Masterclass] I liked everything about the course. It was excellent.Close quotation

John Crawford, Business Development Manager

COOKE FUELS

Open quotation[Presenting Masterclass] I liked the whole content of the course. It was very enjoyable and I got a lot out of it.Close quotation

Louise Longshaw, Account Manager

COOKE FUELS

Open quotation[Sales Masterclass with Heather Wright]

APPRAISAL OF SALES MASTERCLASS

From Heather Wright's “Sales Masterclass one day course”, we gained better understanding of what our company needs from us with our involvement in the sales department. From this course we began by introducing ourselves individually and introduced who we were and what we wanted from the course. Our needs were then written down and referred to throughout the course, without us knowing that the techniques we would be taught were being use on us to her advantage.

The four main points that were important to us:
1. Confidence
2. Structure
3. What to say and what not to say (including asking open question to customers)
4. How to deal with objections (phone calls and face to face)

We applied four areas individually by practicing with groups of 2/3 and worked with people we didn’t know, this built our confidence and network. This meant that we could then put into action in our workplace in the future.

Some points that we thought were valuable to us were:
1. Participating in various activities to take part in, such as flip cards to identify the features, advantages and benefits of the product on the card. The lecturer advised that the sales guys would then use the benefits to match the solution the customer requested.
2. It was useful to have focus points, an activity, learning points and then top tips with multiple quotations from famous authors. We also felt we learnt from the other participants of the course as we all put in our own ideas, which were unique as the different business’ have had diverse experiences.
3. An activity we spent a lot of time on was the task of using open questions rather than closed to make the customer talk for 70% of the time, while the sales representative will listen for 30%.
4. The way we were given examples of the way being honest could benefit the company in the long run. Honesty equals to Trust results to Relationship with our customers.
5. Also Trust equals to Kindness resulting to Helpfulness. Research showed that Customers generally return to a helpful service.

Heather used her own buying experience to the course which demonstrated the way we would apply in our own businesses. Overall, we really recommend the course and we will be applying the skills we learnt to our jobs in the future.

Close quotation

Adela Slack, Assistant Business Development Executive & Goeun Choi, Marketing Executive

TRISCAN SYSTEMS LTD

Open quotation[Sales Masterclass with Heather Wright] Excellent tips and advice - what to do and what not to do. Taught me about the sales structure and communication.Close quotation

Goeun Choi, Marketing Executive

TRISCAN SYSTEMS LTD

Open quotation[Sales Masterclass with Heather Wright] Extremely informative, also with humour which made it better. Heather was very enthusiastic and very interesting.Close quotation

Adela Slack, Assistant Business Development Executive

TRISCAN SYSTEMS LTD

Open quotation[Sales Masterclass with Heather Wright] A very helpful, interesting and active lesson.Close quotation

Natalja Katina, Marketing Assistant

SILICONE ENGINEERING LTD

Open quotation[Sales Masterclass with Heather Wright] Informative and insightful. A great day. Fantastic tutor.Close quotation

Nicola Finlay, Media Consultant

EMPIRE NEW MEDIA

Open quotation[Sales Masterclass with Heather Wright] An extensive 1 day training course which has improved my selling skills.Close quotation

Many Lockett, International Trade Manager

CHAMBER OF COMMERCE EAST LANCASHIRE

Open quotation[Sales Masterclass with Heather Wright] Very useful. Heather's knowledge was beyond any other sales course I have been on previously.Close quotation

Tom Blaney, Sales Executive

DYNAMAX TECHNOLOGIES LTD

Open quotation[CIPS training testimonial from Sheffield City Council]

Hello Christine, hope you are well.

Work's particularly busy at the moment, however I'm aware that as student representative I haven't given you feedback since our last discussion in May regarding material.

The revised format for the material is fantastic, your idea of collating past papers etc has made such a difference to the students. This format has also eliminated the "shuffling" of papers during lessons.

Currently I can only describe the mood of students as "elated" which isn't surprising given the outstanding 100% pass rate for the March exams. As you are aware some of the students can still recall how life was with another provider / trainer when the exam results was commiseration not celebration. Following the continued success rates the group is forward looking to level 6.

I also need to mention whilst discussing exam results that the continuity of the invigilators on the day of the exam has helped the group, Linda in particular brings a professional and calming approach.

Given the pass rates its no surprise that Reg is rated extremely highly with the students, comments from students include " I couldn’t have got this far without your support. I've also been present when the level 6 students have passed onto Reg their thanks.

The high level of training continues, last Friday's training was outstanding, the majority of the session was case study work. As you are aware many of the students have worked in the purchasing environment for a number of years. However Reg's vast experience in Supply Chain experience gave the lesson that extra dimension and understanding for students. From the student's perspective Reg made the case studies "come alive".

No doubt will speak soon,

Regards

Diane Holland Contracts Officer
Strategic Commissioning and Partnership Section
Sheffield City Council

Close quotation

Diane Holland, Contracts Officer

SHEFFIELD CITY COUNCIL

Open quotation[Coaching for Leaders]
To Whom It May Concern:

I have been working with East Lancashire Chamber of Commerce for the past eighteen months on a number of training programmes to meet our company’s needs.

East Lancashire Chamber of Commerce provides a multitude of training programmes to fit the needs of the business with a willingness to provide bespoke training or adapt current training programmes to meet the specific training requirements for the business.

I have found the professionalism has been outstanding and the willingness to assist in developing the training programmes and assisting sourcing funding where applicable an asset.

The Chamber of Commerce provides well designed modern and comfortable training premises with class and conference rooms that meet the needs of the business. The facility is located within very easy and close access to key motorway networks and with ample free visitor parking there are no issues for people attending courses.

I can say that it is rare to come across such a focused and dedicated training provider who goes that extra mile to meet your needs.

I can confidently recommend the East Lancashire Chamber of Commerce as a training provider.

Yours faithfully

David Mellor
Company Customer Service & Training Manager
Total Foodservice Solutions Ltd

Close quotation

David Mellor, Company Customer Service & Training Manager

TOTAL FOODSERVICE SOLUTIONS LTD

Open quotation[BIIAB Level 2 National Certificate for Designated Premises Supervisors] Today's training session has been extremely useful with regard to my future career. It has helped me understand the roles and responsibilities related to a Designated Premises Supervisor.Close quotation

Joel Patterson, Director/Young Entrepreneur

JRINK BARS

Open quotation[BIIAB Level 2 National Certificate for Personal Licence Holders] The training session was extremely useful in building a responsible team to run the company. It has helped greatly with knowledge and understanding of the industry.Close quotation

Joel Patterson, Director/Young Entrepreneur

JRINK BARS

Open quotation[Microsoft Word & Microsoft Excel] Just wanted to say thank you for the excellent Microsoft Word/Excel training course at Red Rose Court. Caroline Coleman was an excellent teacher. Very easy to understand with lots of patience. I am taking a Learn Direct e-course in Word Intermediate and this course was perfect as it went further into what I am learning. I very much enjoyed lunch and it was nice to have coffee etc, when you wanted it. And the cookies for break time were the Cadbury ones that were chocolate covered. Everyone was impressed with them. I also met one of my fellow students who is planning on being a Mental Health Nurse (I work for the NHS in Admin for Lancashire Care) and it was so nice to talk to someone who speaks the same language that I do work-wise. We also knew people in the same profession and it was nice to talk about what I do when I'm actually employed. Please keep me in mind, if anything like this comes up again. I guess the upside of being unemployed at the present moment, is that I was able to do this wonderful course. Again, thank you.Close quotation

Laura Ann Dronfield, Unemployed

INDIVIDUAL

Open quotation[Lancashire Women Leading the Way] The event was a great success and the atmosphere was delightful. We were entertained and enlightened, we learned a great deal and yet it did not seem that we were being trained. The whole event was very well balanced and highly professional. We are delighted to be associated with such a prestigious and very well organised training seminar and look forward to continuing our support both for this event in the autumn and of course as always in every way possible for the Chamber and all that it represents. Thank you for inviting us.Close quotation

Mary-Lou Duggan, Practice Manager

PIERCE CHARTERED ACCOUNTANTS

Open quotation[Presenting Masterclass] Excellent course. The pace was great and the trainers made everyone feel at ease. I feel I have really benefited from this course.Close quotation

Margaret Woods, Business Development Manager

SILICONE ENGINEERING

Open quotation[Sales Masterclass with Heather Wright] Fantastic. A great insight into sales!Close quotation

Dan Cornish, Sales Executive

CLEVERBOXES LIMITED

Open quotation[Presenting Masterclass] Brilliant! Really boosted my confidence and presentation techniques. Excellent training.Close quotation

Sam Armin, Sales Team Leader

SAMUEL COOKE & CO

Open quotation[Presenting Masterclass] This was going to be my worst nightmare! With the course today I feel much more confident and will continue to practise and gain more confidence.Close quotation

Annette Perry, Area Sales Manager

SAMUEL COOKE & CO

Open quotation[Presenting Masterclass] Very constructive, interesting, very interactive.Close quotation

Magda Samus, Head of Department

WHITTLE EASTERN EUROPE

Open quotation[Presenting Masterclass] It will help greatly in the future presentations I give.Close quotation

Lili Massey, Senior Manager

WHITTLE EASTERN EUROPE

Open quotation[Presenting Masterclass] Very helpful in going forward to present training into various company accounts.Close quotation

Simon Capon, Retail Merchandise Sales Support Team

CROWN PAINTS LTD

Open quotation[Presenting Masterclass] Well paced, lots of participation, did not get bored. Video in 3 stages showed improvement and allowed constructive feedback via delegates and tutors.Close quotation

Chrissy Pilkington, Membership Executive

CHAMBER OF COMMERCE EAST LANCASHIRE

Open quotation[Module 8: Tomorrow's Leaders - Today!] A fantastic course that gave me a real insight into understanding myself and others, and ways to enable everyone to work together in harmony.Close quotation

Jenni Pope

I KNOW-UK LIMITED

Open quotation[Sales Masterclass with Heather Wright] Everyone in sales should attend this masterclass - regardless of experience. This is a comprehensive, one day training course which helps you to focus the sales process, right from the beginning through to actually closing the sale. I learnt a lot of new techniques and came away feeling reassured and very inspired.Close quotation

Debbi Dawson, Business Development Manager

CHAMBER BUSINESS TRAINING (CHAMBER OF COMMERCE EAST LANCS)

Open quotation[Sales Masterclass with Heather Wright] I liked the 'closing' section best.Close quotation

Andy Kenworthy, Sales Representative

COPIFAX LTD

Open quotation[Sales Masterclass with Heather Wright] Heather gave an amazing presentation. The best part for me was when we covered sales closure.Close quotation

Stephen Barnes, Sales Executive

GILBRAITH (TS) LTD

Open quotation[Sales Masterclass with Heather Wright] I enjoyed everything about the course.Close quotation

Catherine Ferguson, Sales & Marketing Executive

EVERTAUT LTD

Open quotation[Sales Masterclass with Heather Wright] I really enjoyed the Sales Masterclass and would like to attend the Presenting Masterclass now.Close quotation

Dave Barton, Sales Merchandiser

CROWN PAINTS LTD

Open quotation[Sales Masterclass with Heather Wright] Heather was very approachable.Close quotation

Narelle Cullen, Director

CULLEN BROOKE RECRUITMENT

Open quotation[Exceptional Receptionist Skills] I enjoyed the interaction between the participants.Close quotation

Linda Whitfield, Receptionist

PM & M CHARTERED ACCOUNTANTS

Open quotation[Exceptional Receptionist Skills] Very informative and helpful throughout. Candy was excellent and a good motivator.Close quotation

Claire Keely, Bar/Reception

NORTHCOTE

Open quotation[City & Guilds Certificate in Microsoft Office: ITQ Level 1] Just wanted to let you know I really enjoyed the course and Caroline was great, she explained things really well made it easy to understand. The setting was great and the lunches were fantastic, especially the cakes !!Close quotation

Stephanie Baron, Part Time Hotel Receptionist

NORTHCOTE

Open quotation[Five Steps to Successful Selling] Clear, concise tutor. Very good at explanations. A follow-up course would be beneficial. My overall impression was very good.Close quotation

Janette Bradbury, PA to Directors / Sales

RED ROSE SECURITY SERVICES LTD

Open quotation[First Aid at Work (3 Day Course)] The presentation and presenter were both very good. I found the course enjoyable and it contained plenty of useful information.Close quotation

Tim Aldred, Assistant Editor

LANCASHIRE BUSINESS VIEW

Open quotation[Fire Marshall/Warden Training] The training consultant, course content and venue were all excellent!Close quotation

Tony Parkinson, Office Manager

PENDEC (SISTER COMPANY OF EA FOULDS)

Open quotation[Fire Marshall/Warden Training] Overall, I found the venue, the course content and Steve the trainer to be very good.Close quotation

Keith Riley, Transport & Fire Officer

EA FOULDS LTD

Open quotation[Fire Marshall/Warden Training] The course was well-paced and I enjoyed the training. I wouldn't change anything about it.Close quotation

David O'Calleghan, Stores

EA FOULDS LTD

Open quotation[Module 1: Tomorrow's Leaders - Today!] I was very surprised how accurate my 'profile' was. Very pleased with the day and look forward to the next session.Close quotation

Joanne Beesley, Business Services Manager

1ST CHARTERED FINANCIAL PLANNING

Open quotation[Module 1: Tomorrow's Leaders - Today!] Very informative and interesting. Good opportunity for self analysis. Negative - apprehensive about role play.Close quotation

Paul-Scott Bates, General Manager

SJA FILM TECHNOLOGIES

Open quotation[Module 1: Tomorrow's Leaders - Today!] I hope from today I understand myself much better.Close quotation

Ian Westwell, Technical Director

EMERSON & RENWICK LTD

Open quotation[Module 1: Tomorrow's Leaders - Today!] Insightful, practical, engaging & fun.Close quotation

Carl Allen, Managing Director/Owner

ALCHEMY CORPORATE DEVELOPMENT

Open quotation[Module 1: Tomorrow's Leaders - Today!] The food was exceptional!Close quotation

Natalie Mott, Research Team Leader

IKNOW UK

Open quotation[Module 1: Tomorrow's Leaders - Today!] Provides useful & interesting insight into how your personality type affects your behaviour at work.Close quotation

Jenni Pope, SEO Manager

IKNOW-UK

Open quotation[Module 1: Tomorrow's Leaders - Today!] Thoroughly enjoyed the day. Fun and interesting. Learnt loads about myself which can help to improve my management skills.Close quotation

Karen Fielding, Educator Manager

LIFE EDUCATION

Open quotation[Module 1: Tomorrow's Leaders - Today!] Very motivating, leaving me eager to attend my next module.Close quotation

Tracey Burke, Director

GRANE DEVELOPMENTS LTD

Open quotationI enjoyed all parts of the First Aid at Work course. My overall impression was very good.Close quotation

Kat Seed, Office Manager

RED ROSE SECURITY SERVICES LTD

Open quotationI thought all of the First Aid at Work course was very good and the staff were very friendly.Close quotation

Paul Dickinson, Operations Manager

RED ROSE SECURITY SERVICES LTD

Open quotationI found everything about the First Aid at Work Course to be very good - I wouldn't change anything. The overall training and facilities were first class.Close quotation

Michael Hartley

ULTRA FINISHING

Open quotationMy overall impression of the First Aid at Work Course, the venue and the training consultant was very good. The slideshows were useful and the staff were friendly.Close quotation

Ben Pollard

ELAP MOBILITY / INTELLICIG

Open quotationThe overall content of the Advanced Sales Development Masterclass was very good. I wouldn't change a thing.Close quotation

Carl Sargeson, Business Advisor

BLACKBURN COLLEGE

Open quotationThe Advanced Sales Development Masterclass gave us the opportunity to learn about the sales process from a non-sales background. Overall, interesting and good to relate my role and a college operation to sales as a concept.Close quotation

Andrew Piper, DCCM University Centre

BLACKBURN COLLEGE

Open quotationContextualisation and theory that underpins what we do - active listening (Advanced Sales Development Masterclass).Close quotation

Alastair Mollon, Deputy Head of Sixth Form

BLACKBURN COLLEGE

Open quotationThe pace of the Advanced Sales Development Masterclass course was excellent. A relaxed atmosphere allowed me to meet the other staff and discuss different areas.Close quotation

Ann Mason, Training Advisor

BLACKBURN COLLEGE

Open quotationOpen sessions for discussion allowed development of ideas and interaction (Advanced Sales Development Masterclass).Close quotation

Damian Stewart, Lecturer

BLACKBURN COLLEGE

Open quotationI have really enjoyed the Advanced Sales Development Masterclass programme - I wouldn't change anything! Thank you Juliette - a very interesting course!Close quotation

Kathryn Waqar-Uddin, NVQ Level 4 Assessor / Trainer / Verifier

BLACKBURN COLLEGE

Open quotationPuts the theory behind the sales (Sales Advantage Taster).Close quotation

Stephen Ormisher, Director

DRAIN ALERT

Open quotationNew ideas, new thoughts for the future (Sales Advantage Taster).Close quotation

Nigel Walton, Director

LAMPS & LIGHTING

Open quotationThe Sales Advantage Taster Workshop was very good with clear, concise and motivating trainers.Close quotation

Kirsty Walker, Trainee Consultant

CGA RECRUITMENT

Open quotationI was really motivated by our SIA License trainer. I have learned to use more effective methods in my work.Close quotation

Mohammed Momoniat

INDIVIDUAL

Open quotationThe (SIA License) trainer is the best in the area.Close quotation

Meera Khan

STUDENT

Open quotationThe (SIA License) course was well set out for a novice and the trainer was brilliant.Close quotation

D. Kearns

INDIVIDUAL

Open quotationI liked my teacher (SIA License), he was very good at explaining things. I wouldn't change anything about this course.Close quotation

Trisha Malone

INDIVIDUAL

Open quotationJim (SIA License training) is the best trainer I have ever met. I liked his methods of training.Close quotation

Laimonas Ubarthas

INDIVIDUAL

Open quotationOverall the Introduction to Purchasing & Supply course was very good and met my needs. Would use again.Close quotation

Stacey Clarke, Business Development Manager

ENVIROLINK NORTHWEST

Open quotationI wouldn't change anything about the CIPS Level 2 course. The trainer was very knowledgable and made everyone feel at ease.Close quotation

Sara Ellison, Administrator

ENVIROLINK NORTHWEST

Open quotation"The CIPS Level 2 Introduction to Purchasing and Supply was a very effective programme of training that really took you through the procurement process."Close quotation

Liz Martin, Business Development Manager

ENVIROLINK NORTHWEST

Open quotationI am writing to recommend the services of the East Lancs Chamber of Commerce (ELCC) in relation to the provision of the CIPS full training programme.

I have over 20 students now undertaking the programme using the ELCC tutors and the success rate so far has been exemplary at over 95% with excellent marks attained in exams.

Liaising and working with colleagues at ELCC has been a lesson in professionalism and we have established a very good working relationship which has resulted in mutual respect for the issues that can effect the delivery of a complex programme of study such as the graduate membership route for CIPS.

The exams are taken here in Sheffield, which has been ideal for the students involved who are working full time for the authority and often have family and home commitments to take on board. ELCC have been very supportive of their requirements and needs with an example being the handling of one student who has dyslexia and was therefore extremely worried about the exam.

I have no qualms about recommending ELCC as providers of the CIPS programme and in testimony to their ability we have students on the programme travelling from Leeds to be part of the provision.Close quotation

Lorraine Purcell, Head of Corporate Procurement

SHEFFIELD CITY COUNCIL

Open quotationEnjoyed the challenges of putting things into practice and supporting each other.Close quotation

Karen Matula, Curriculum Manager

ACCRINGTON AND ROSSENDALE COLLEGE

Open quotationA fantastic course. Improved my awareness and understanding of myself and provided tools to lead myself and staff more effectively.Close quotation

Phil Dowell, Company Secretary

LC AUTOMATION

Open quotationExcellent content/learning, delivered with humour!Close quotation

Christine Ball, Administrator

EAST LANCS PCT

Open quotationThe Training Team at the East Lancashire Chamber of Commerce have really taken the time to understand our business. We've been pleased to work with the Chamber and wouldn't hesitate to recommend them.Close quotation

Rachael Armstrong, Consultant Workforce Development

CXL BUSINESS & MEETING CENTRE

Open quotationI just wanted to thank you for all your help and support over the year around the sessions with East Lancs schools. You've been incredibly kind and diligent throughout, as has Linda, and I'm immensely grateful to you both. After all your kindness and hard work, you now have a definite fan in me! You've been a pleasure to work with.Close quotation

Ben Walden, Associate Consultant

OLIVIER MYTHODRAMA

Open quotationI have recently attended the Advance Peak Performance Training programme and I found it to be one of the most inspiring and enjoyable programmes I have ever attended. The subject matter was challenging and liberating; it has given me an insight into overcoming limiting beliefs and how I can really make a big difference in my business. Thank you.Close quotation

Neil Bullows, Proprietor

THE WHITEHALL HOTEL AND RESTURANT

Open quotationHaving worked with the Training Team at the Chamber of Commerce for some time, we have been especially impressed by the flexibility to deliver targeted training activity for my sales team using a mix of proven training techniques in a creative and engaging way, that really does deliver results. I would not hesitate to recommend them and work with them in the future.Close quotation

Mark Bannister, Retail Merchandising & Training Manager

CROWN PAINTS LTD