Leadership & Management Training Courses

ILM Level 3 Award in First Line Management

DATE:

8, 14, 21, 28 October & 4 November

DURATION:

5 Days

DESCRIPTION:

The Institute of Leadership and Management is one of the major award bodies for management and related qualifications in the UK. It has a wide range of management qualifications from Level 2 Team Leader through to Level 8 Senior Executive.

The ILM Level 3 Award in First Line Management is a concise qualification which gives an introduction to the basic skills, knowledge and understanding required by today’s first line manager.

The mandatory unit in 'Solving Problems and Making Decisions' is designed to develop practical techniques for tackling managerial problems and decisions from gathering and interpreting information through to the effective communication of outcomes.

The course covers the following areas:

  • Solving Problems & Decision Making
  • Introduction to Leadership
  • Communications Process
  • Building the Team
  • Managing Performance
  • Managing Customer Service

This course is delivered over a 5 week period (one day per week), giving a total of 30 hours' training.  Learners may progress from the Award in First Line Management to the Certificate or Diploma in First Line Management.  Learners may also progress to another qualification at a suitable level within or outside the National Qualifications Framework, for example the ILM Level 4 Award in Management.

Book your place now by clicking the Register Your Interest link below. 

Financial Assistance - Is your company eligible for funding?

Funding may be  available for leaders, senior managers or key decision makers working in companies based in the North West, subject to eligibility.  Please contact the Chamber Business Training Team on 01254 356400 for details.

COST:

£499.00 +VAT (Chamber Member Rate)
£599.00 +VAT (Chamber Non Member Rate)

VENUE:

East Lancashire Chamber of Commerce
Red Rose Court
Clayton Business Park
Clayton-Le-Moors
Accrington
Lancashire
BB5 5JR

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DOWNLOAD:

ILM Level 3 Award in First Line Management - Course Content ( 121 KB)
ILM Level 3 Award in First Line Management - Flyer ( 147 KB)