Chamber Business Training

Sales Training

Sales Masterclass with Dale Carnegie

DATE:

Thursday 21 October 2010

DURATION:

1 Day

DESCRIPTION:

In today's world, selling is more competitive than ever before.  Our Sales Masterclass with Dale Carnegie is a one day programme for anyone who needs to win business.  By interweaving Dale Carnegie's proven principles of success into this interactive workshop, your people will learn professional techniques, practical tools, mental toughness and resilience to succeed in Sales.

Consider this ... If your staff (e.g. order-takers, telephone operators, etc.) are great with your customers but don't have the skills or confidence to sell or cross-sell, this is the course for them.  By investing in the professional development of your staff, just one additional order could easily cover the cost of your investment.

Participants will learn to:

• Build rapport;
• Generate interest from clients and prospects, overcome indifference;
• Learn to ask the right questions and listen proactively;
• Sell the features & benefits of their products and/or services;
• Overcome objections;
• Close the sale and gain commitment.

Participants will benefit by:

• Building stronger relationships with customers, thereby retaining accounts and providing sustainable profits for their business;
• Becoming a more proactive listener and uncovering more opportunities;
• Learn a new process and practice applying new skills relevant to their business;
• Gaining the competitive advantage over their competitors, through fully understanding the needs of their customers and presenting the right solution;
• Winning more business through knowing when and how to ask for the order.

Who should attend?

This course is ideal anyone who needs to win more business, regardless of previous sales experience.

BOOK ONLINE NOW by clicking the Register Your Interest link at the bottom of this page.  Alternatively contact the Chamber Business Training Team on 01254 356400.

In-Company Sales Training

We also deliver bespoke in-company training solutions.  Please contact the Chamber Business Training Team on 01254 356400 for further information.

COST:

£395.00 +VAT (Chamber Member Rate)
£450.00 +VAT (Chamber Non Member Rate)

VENUE:

East Lancashire Chamber of Commerce
Red Rose Court
Clayton Business Park
Clayton-Le-Moors
Accrington
Lancashire
BB5 5JR

View Venue Location Map

SOCIAL BOOKMARK:

DOWNLOAD:

Sales Masterclass with Dale Carnegie - Registration Form ( 153 KB)