Speak to one of our training advisors on: 01254 356400
This course is for company directors, managers, team leaders, project managers and supervisors who need to better understand and be able to positively affect their organisation's financial processes and outcomes.
We all have a fear of making a presentation. Learn how to turn that fear into the energy vital for success. This is an essential and fully interactive masterclass for SME owners building their businesses and for executives building their careers.
If you are a customer-facing employee this course is for you. Wow your customers by developing an awareness of how to excel in customer care and use your new USP to rival the competition and increase your sales. Ideal for staff at all levels.
This course is aimed at those responsible for minute taking and the preparation and circulation of agenda. During the session there will be practical work-based exercises to ensure maximum business-related results.
This highly participative one day workshop is designed to provide practical training to those who wish to develop their ability, skills and confidence to prepare and deliver training sessions.
This fun and interactive course is designed to highlight effective and efficient techniques in answering and using the telephone, and illustrates how to avoid common pitfalls, therefore promoting a positive and professional image of your organisation.
This course will help you develop techniques which will enable you to become more confident and assertive. It will teach you the skills required to overcome difficulties with people who appear to undermine your confidence or who seem to be uncooperative.
This workshop is designed to present delegates with the opportunity to consider their own situations in the light of established time management principles and plan to overcome problems.
This lively course will provide individuals with key knowledge and essential skills required to deliver an effective reception or front desk service. Client facing staff will learn how to welcome, greet and manage visitors & calls with ease and poise.
A fantastic course for improving emotional intelligence & enhancing communication between your teams & peers. This series of 4 linked workshops will teach you NLP approaches, tools & techniques to improve the way you lead and manage your business & teams.
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