A range of courses aimed at developing the skills of your team members and their relationship with customers.
ASSERTIVENESS & CONFIDENCE SKILLS
Designed to equip participants with an understanding of the difference between being passive, aggressive and assertive.
OUTSTANDING CUSTOMER SERVICE
This course will equip staff with the skills to deliver consistent customer service and achieve increased customer satisfaction and loyalty.
SUCCESSFUL SALES MASTERCLASS
This Masterclass programme will enable sales people to build relationships, understand customers and match products and services to customer needs